This is the Privacy Statement of Ravebo B.V., located at 3232 LN, Brielle at 't Woud 2 (hereinafter referred to as Ravebo). In this Privacy Statement, we explain how and why Ravebo, as a data controller, collects and uses personal data. When processing personal data, Ravebo adheres to applicable laws and regulations, such as the General Data Protection Regulation (GDPR) and the Implementation Act General Data Protection Regulation (UAVG).
1. What is personal data?
Personal data is data that directly or indirectly identifies you. “Directly” means, for example, a name and “indirectly” means that you can be identified without your name but through or in combination with other information (for example, an IP address).
2. What is “processing personal data”?
This includes everything that can be done with personal data; for example, collecting, destroying, storing, or viewing.
3. What personal data does this Privacy Statement cover?
This Privacy Statement covers the processing of personal data relating to:
- Visitors of the website www.raveboscrubber.com;
- Customers (e.g., personal data of contact persons and representatives of customers or data about business customers that can be traced back to a natural person; for example, VAT number or Chamber of Commerce number of a sole proprietorship);
- Suppliers (e.g., personal data of contact persons and representatives of suppliers or data about suppliers that can be traced back to a natural person; for example, VAT number or Chamber of Commerce number of a sole proprietorship).
4. How does Ravebo announce changes to this Privacy Statement?
Ravebo may make changes to this Privacy Statement. If these changes are of significant importance to you, we will inform you personally and/or through a notification on our website www.ravebo.nl. On this page, you will always find the most recent version of the Privacy Statement (with date).
5. What purposes does Ravebo process personal data for?
Ravebo processes personal data for the following purposes:
- Execution of services
Ravebo processes personal data to execute its services. For example, personal data is processed to place and process orders with suppliers, to process customer orders, and to send ordered products to customers. Ravebo processes the following personal data for this purpose:- Name and address data
- Telephone numbers
- Names of contact persons
- Billing
Ravebo processes personal data to send invoices to customers and to pay invoices from suppliers. Ravebo processes the following personal data for this purpose:- Name and address data
- Bank details
- Email addresses
- Telephone numbers
- Names of contact persons
- Authorizations.
- Customer and supplier administration and contact
Ravebo processes personal data in the context of customer and supplier administration. This personal data can be used to contact customers or suppliers or to answer questions from customers or suppliers. Ravebo processes the following personal data for this purpose:- Name and address data
- Bank details
- Email addresses
- Telephone numbers
- Names of contact persons
- Financial letter authorizations
- Direct Marketing
Ravebo processes personal data for (direct) marketing purposes. For example, Ravebo can contact customers to introduce new products or send newsletters. Ravebo processes the following personal data for this purpose:- Email addresses
- Mailing preferences
- Market research and product development
Ravebo processes personal data for the development and optimization of its services. Personal data is also processed for market research. Ravebo processes the following personal data for this purpose:- Email addresses
- Fraud prevention and prevention of non-payment
Ravebo processes personal data for fraud prevention and prevention of non-payment, including through credit checks. Ravebo processes the following personal data for this purpose:- Name and address data
- Names of contact persons
- Bank details
- Payment obligations of the relevant customer
- Signed financial letters
- Cookies
The website www.ravebo.nl uses cookies. If you have questions or complaints about cookies, you can contact Ravebo (tel.no.: 0181-419419).
6. Recipients of personal data
Ravebo only provides your personal data to third parties if this is necessary for the performance of an agreement with you or to comply with a legal obligation. Our employees and third parties engaged by us are obliged to respect the confidentiality of your data.
7. What rights do you have and how can you exercise them?
You can request Ravebo for access to and (a) copy(ies) of your personal data collected by us. You can also request rectification and deletion of personal data or restriction of the processing of your personal data if there is a reason to do so. You also have the right to data portability. Additionally, you have the right to object to processing based on your personal circumstances or to the processing of your personal data for direct marketing purposes. More information can be found at https://autoriteitpersoonsgegevens.nl. To exercise these rights, you can contact Ravebo (tel.no.: 0181-419419). To prevent misuse, Ravebo may ask you to identify yourself. The law determines whether you can exercise a specific right in a given situation. Therefore, please be aware that we may not always be able to assist you.
8. How does Ravebo secure your personal data?
Ravebo takes the protection of your data seriously and takes appropriate measures to optimally secure your personal data against unlawful use.
9. How long does Ravebo keep personal data?
Ravebo keeps personal data for the purposes described above under point 5 and no longer than necessary for the performance of these purposes and no longer than required or permitted by legal (e.g., tax) provisions.
10. Do you have complaints?
If you have complaints about the processing of your personal data, you can contact Ravebo (tel.no.: 0181-419419). If you believe that your rights have been violated, you can also file a complaint with the Dutch Data Protection Authority (www.autoriteitpersoonsgegevens.nl). More information about the protection of personal data can be found on the website of the Dutch Data Protection Authority.